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Contacting the Template Designer for Updates and Changes

Learn how to contact paid template designers on Super.so for updates, support, and customization help.

Charlene avatar
Written by Charlene
Updated this week

Occasionally, you may notice changes or issues in your template that affect its appearance or functionality. This is especially important to monitor if you are using a paid template, as these templates often receive updates or require specific support from the creator.

If you experience any unexpected changes, errors, or difficulties customizing your template, it is highly recommended to reach out directly to the template designer. The designer can provide guidance, offer solutions, or release updates to ensure your template continues to function correctly and meets your needs.

Here is the table for the template names and where you can contact the template designer:

Template Name

Who to contact?

Email Information

Aether, Warp, Depo, Biopage, Satellite, Agency. Supply, Medium, Super Builder, Spotlight, Slight, Context, Ascent, Em, Split

Super Support

hello@super.so or through Chat Channel

Horizon, Serenity, Diem, Cluster, Hunt, Cosmos, Grid

Josh Millgate

Fern, Visu, Halcyon, Catch

Nouran Zedan

Solo, Digital, Primer, Folio, Apply

Matt Downey

Lift, Kraft, Ult

Nick Stfn

Matte

Juan Henriquez

You can see his email once a template has been bought

By contacting the designer promptly, you can ensure your template remains up-to-date, fully functional, and aligned with your project requirements.

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